Legal information for the UK

Spinnerbet privacy policy

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Who this policy covers

This policy explains how personal information is handled when you visit Spinnerbet from the UK. It speaks for the site itself, so "we" and "our" mean the team behind these pages. We keep the wording plain, because a privacy policy that nobody can follow protects nobody.

Read it before you register, and come back to it whenever something changes in how you use the site. Where a question needs a decision from you, we say so directly. Anyone using the site must be 18+, and that age limit applies to every part of the service.

The policy covers information you give us, information collected as you browse and the choices you have over both. It does not replace the rules in our terms page, which deal with how the service itself is used.

What information we may collect

The data we handle falls into a few broad groups. Knowing which group a piece of information belongs to makes it easier to decide what you are comfortable sharing.

Information you give us

This is anything you type or send to us yourself. It can include your name, your email address, your date of birth and the messages you write when you contact support. We ask only for what a service of this kind genuinely needs, and you can decline to answer anything optional.

If you write to us with a question, we keep that conversation so we can answer properly and follow up when needed. Please avoid sending sensitive details in a message unless we have asked for them. A good habit is to share the minimum that lets us help you.

Information collected as you browse

Like most websites, ours can record technical details when a page loads. These typically include your device type, browser, approximate location and the pages you open. This helps us keep pages working on phones and tablets and spot faults early.

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Our cookie policy explains which small files are used and how to switch them off. You stay in control of those settings at all times, and most browsers let you clear them whenever you like.

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Why we use your data

We use personal information to run the site, to answer you when you get in touch and to keep the service secure. We also use it to meet our legal duties and to improve how pages work. We do not need your data for any purpose we are unable to explain in a sentence.

When a use falls outside those aims, we ask for your agreement first. You can withdraw that agreement later, and we will stop the use it covered.

Your choices and your rights

Under UK data protection law you have rights over the information held about you. These rights are yours whether or not you ever contact us about anything else, and we will not make them harder to use than they need to be.

You can ask what information we hold, ask us to correct it if it is wrong, or ask us to delete it where the law allows. You can also object to certain uses and ask us to restrict how your data is handled. If you are unhappy with our answer, you may raise a complaint with the UK data protection regulator.

To use any of these rights, write to us through the contact details shown on the site. We may need to confirm who you are before acting, which protects you from someone else making a request in your name.

How long we keep information and who sees it

We keep personal information only for as long as there is a real reason to hold it. Once that reason ends, we delete the data or make it anonymous so it can no longer identify you. Some records must be kept for a set period because the law requires it.

We limit access to the people who need it to do their jobs. We do not sell your personal information. If we ever need a trusted third party to help run part of the service, we expect them to protect your data to the same standard and to use it only for the task we give them.

No system is perfectly safe, and we will not pretend otherwise. We use sensible technical and organisational measures to guard your information, and we review them as the service grows. If something goes wrong that affects you, we will tell you and the regulator where the law says we must.

Privacy questions

Can I see the data you hold about me?

Yes. You can ask us for a copy of the personal information we hold about you. Write to us through the contact details on the site, and we will reply within the time the law allows.

Can I ask you to delete my information?

You can ask for deletion at any time. We will remove what we are free to remove, and explain clearly if the law requires us to keep any record for a fixed period.

Do you share my details with other companies?

We do not sell personal information. Where a trusted partner helps run part of the service, they may handle limited data, and only for the task we have asked them to do.

How do I stop cookies being used?

You can change cookie settings in your browser or through the choices shown on the site. Our cookie policy page lists what the files do, so you can decide what to allow.

Who is allowed to use the site?

Only adults aged 18+ may register or play. We take that limit seriously, and we may ask for proof of age where the law requires it.